Chapter Events

ITIL V3 Foundation Certification Course
Event Date: May 19, 2010 ~ May 21, 2010
Location: Shoreline Conference Center, Cromwell Room
Registration Closes: May 16, 2010
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NOTE: The ITIL V3 Course is now full and the registration system will not take further enrollment.

You may contact Dennis Fehrenbach, VP for Certication at: certification@pugetsoundpmi.org and asked to be placed on a standby list. If a student needs to drop from the course, the standby list will be used to contact personnel in the order received. 

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The course enables you to understand how an integrated IT Service Management framework can be adapted within your own organization and prepares you for the Foundation Certificate in IT Service Management. ITIL V3 Foundations provides you with a general overview of the IT Service Management Lifecycle and its supporting processes, functions and roles. The course also enables you to understand how an integrated IT Service Management framework can be adopted and adapted within your own organization and prepares you for the examination leading to the Foundation Certificate in IT Service Management. The ITIL V3 Course is being conducted at the Shoreline Conference Center, Shoreline, WA.

 

 

 


  ITIL V3 Foundation Certification Course May 19-21, 8:00-5:00
 

ITIL V3.0 Education Course and Examination

  Would you like to deliver high quality IT services?

    +  Get certified on the newest ITIL (now V3) and receive 20 PDU's!

 Course Objective:

ITIL V3 Foundations provides you with a general overview of the IT Service Management Lifecycle and its supporting processes, functions and roles. The course also enables you to understand how an integrated IT Service Management framework can be adopted and adapted within your own organization. ITIL V3 Foundations prepares you for the examination leading to the Foundation Certificate in IT Service Management.

 What You Will Learn:

  • ITIL's key concepts, definitions and objectives

  • ITIL's service-driven lifecycle approach and the five key stages of this model

  • Structure, components and processes of the five core ITIL books

  • How ITIL processes can improve IT operations

Provider:

The training is delivered by the professional staff of Seven Wonders Learning, Inc.  

Exam:

The certification exam, (a multiple-choice exam) is scheduled on the last day of the course which is facilitated and marked by an independent examination body.

Who Should Attend:

ITIL V3 Foundations is suitable for anyone working in IT services requiring more information about the ITIL best practice framework. Or individuals who are V2 certified and wish to upgrade their knowledge.

 Dates:

May 19-21, 2009, 8 AM - 5 PM
(Wednesday-Friday)

 Location:

Shoreline Conference Center, Cromwell Room
18560 First Avenue NE  
Shoreline, WA 98155

 Fee:

Puget Sound PMI Members

$1,400

Non-members:

$1,550

The fee includes review sessions, student guide, exam fee and meals.

 PDU's

Project Management Professionals (PMP's) can earn 20 Professional Development Units (PDU's) with this course.

 Registration is open through

 May 15, 2010